I have always and will always prefer a chat over a phone call anyday, reason being, that i find that while chatting, i can say what so ever is on my mind, and by whatsoever, i mean WHAT SO EVER!.When im chatting, my feelings get translated into words so easily and before i know, my hands start typing them down!…on the other hand, during a phonecall, i just am at a loss of words to express my feelings and emotions. The three reasons why i would prefer a chat over a phonecall anyday are:
1) Many times, during a phonecall, especially if we are purchasing a product, due to some or the other reason, there is always something left that we forget to ask. We find about it later and curse ourselves over our forgetfullness, whereas in a chat, there are less chances of forgetting to ask or enquire about the specific product.
2)Phonecall is not really a very good option for shy people like me who cant get to express themselves fully while talking. Chat, on the other hand, is definitely a very good option for us who can say whatever is on their mind, or rather write whatever is on their mind which we might not get to do while talking.
3)Sometimes, especially, if we are purchasing a product, and if we’ve got to enquire about a product from the customer care, language may become a barrier. In such cases, it is best to chat rather than talk as in a chat, there are bettar chances to explain the person on the other end what doubts you’ve got about that particular product and its also easier for the other person to clear those doubts.
so yeah, these were my three reasons why i always prefer a chat over a phonecall.Honestly, i love chatting but i really am averse to talking!